We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of All Pro Box (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came quickly, well packaged. Sorry, that they are not fully silver, maybe yellow gloss is not love.
26 Jan 2019 14:28
Super quick shipping
4 Jan 2019 15:20
It is beautiful. Recommend
26 Dec 2018 23:54
Excellent)) will be ordering more
23 Dec 2018 23:05
Pear cabochon picture 쫘 street-like slow floor Jean 쫘 Lithuania took first tsunami!! Lady shoe foot jewelry 뻔 ..... Earrings are pictures for groom equally and pretty Daisy Back is all to write as lining
12 Dec 2018 05:57
Super-duper earrings ordered 11 pcs one store all perfect! Plus put gift. Think there are great, but not at the time
10 Dec 2018 22:59
It took about 2 wks to get to the US . They are smaller than expected but awesome quality.
6 Dec 2018 01:55
Properly spotting and small living thought the thought than Element AA Dry Battery dear comparison photo is total PCs bought the is ok ok key
8 Nov 2018 03:26
When unpacking, seemed too heavy, but okay, ears do not pull) very interesting design, rhinestones on the site and look cool))) Took several options earrings from the store, so get more gift, very nice)))
26 Oct 2018 04:25
Nice earrings, all the photos and description
2 Oct 2018 06:21
Nice for evenings!
12 Sep 2018 03:22
This almost real too look nice ㅋㅋㅋㅋㅋㅋㅋㅋ hoes negative real life is more pretty seems almost all blacks in tiger car Cotton genuine atmosphere kill seemed so so so so so glittered for can you owe