We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of All Pro Box (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love them! A bit smaller than my ears but they’re good nonetheless.
15 Feb 2019 22:56
Good goods, as in the description. The left ear, not specified. More comfortable to wear, if you have the second hole in your ear. I took a gold color-really fits under my real earrings! Prodovtsa recommend
A bit small for my ear and I don't have big ears ;)
11 Feb 2019 12:26
10 Feb 2019 10:28
7 Feb 2019 14:07
Одноухие earrings should not take two. For small ears. For women who life puppy.
5 Feb 2019 12:02
Very beautiful bauble. Metal bend right on your ear. To but lizard is too small. Probably a small Chinese ear)))) I don't believe that have big ears, but ear bent when I lizard dressed for other purposes… But basically as a hanging earring very chic)))!!!
4 Feb 2019 20:19
Lizards the me 2,5 a month. It Is they have for the Russia crawling long, and the store is done, he sent quickly. Quality is excellent, very beautiful, look unusual, great. Size is not big ear. Recommended items and seller. Put 5 *****
4 Feb 2019 05:55
31 Jan 2019 11:53
Earring small ears, but tail good bends and I could make the size on your ear. Ear too hard and uncomfortable. Will be either brooch
30 Jan 2019 11:42
29 Jan 2019 03:34
Earring only one ear, amazing, but a teenager small needle. does not fit. sorry. delivery month to Moscow, in terms of the store.
29 Jan 2019 03:30
28 Jan 2019 03:06
26 Jan 2019 03:55
Accurate, not bulky, only, other than basic krepezhki puncture, nothing else, provided support, earring body, sometimes with хрящика falls, and overall super
24 Jan 2019 22:00
Best little thing, comfortable. Only when ordering think about the size. The large ear-presses. But I am happy. Nice store, sociable
24 Jan 2019 16:40
Funny thing, well-kept, does not fall down, all in place, does not look nalyapisto. I like.
24 Jan 2019 07:33
Seller nice to talk to. Although the holidays delivery speed is lame.